Alexander Serenko Headshot

Dr. Alexander Serenko

Professor
  • Information Systems
  • Alumni
Class of November 2005
Designations:
M.Sc., MBA, Ph.D
  • Tags:
  • phd

Contact Information

Office: DSB ERC 2082
Phone: 905-721-8668 ext. 5449
Website: Visit

Dr. Alexander Serenko is Professor of Management Information Systems in the Faculty of Business and IT, University of Ontario Institute of Technology and Lecturer in the Faculty of Information, University of Toronto. Alexander holds a Ph.D. in Management Information Systems from McMaster University. His research interests pertain to scientometrics, knowledge management, technology addiction, and implicit cognitive processes. Alexander has published more than 110 articles in refereed journals, including MIS Quarterly, Journal of the Association for Information Systems, European Journal of Information Systems, Information & Management, Communications of the ACM, and Journal of Knowledge Management, and his works have received more than 11,000 citations. Alexander has also won six Best Paper Awards at Canadian and international conferences. In 2021, he was ranked one of the most productive and influential academics in the knowledge management discipline. Alexander is also included in the list of top 1% of the world’s scientists.

Thesis Title: User Adoption of Interface Agents for Email.

Supervisor: Dr. Brian Detlor

According to the Stanford Ranking, based on a career-long impact as of 2021 : 1)included in the list of  top 2% of the world’s scientists, and 2) ranked 5th among in Information Systems.

In two independent projects, ranked one of the most productive and influential authors in knowledge management based on publications in the Journal of Knowledge Management, 2018

Distinguished Researcher Award (SSHRC category), 2015. This is the highest honour conferred by Lakehead University for research and scholarly activity.

Best paper award at the Annual Global Information Technology Management Association Conference, St. Louis, Missouri, 2015.

Researcher of the Year Award, Faculty of Business Administration, Lakehead University, 2012.

The paper “Bontis, N., Booker, L., and Serenko, A. (2007). The mediating effect of organizational reputation on customer loyalty and service recommendation in the banking industry. Management Decision 45(9): 1426-1445” was recognized one of top ten most outstanding research contributions published in this journal, October 2012.

Best paper award at the Australasian Conference on Information Systems, Brisbane, Australia, 2010.

The paper “Serenko, A. and Bontis, N. (2004). Meta-review of knowledge management and intellectual capital literature: Citation impact and research productivity rankings. Knowledge and Process Management 11(3): 185-198” was ranked the fourth most frequently cited article in this journal as of April 2020.

Researcher of the Year Award, Faculty of Business Administration, Lakehead University, 2009.

Best paper award nominee at the 13th Americas Conference on Information Systems (AMCIS), 2007 – Nominated by the Hedonic IT Mini-track.

Contribution to Research Award, Lakehead University, 2007. This award is given to top three researchers at the entire university based on their three-year research output.

A paper was recognized among the top publications at the First World Congress on Strategic Business Valuation, 2007, Hamilton, ON, and invited to be republished in a journal.

A paper was recognized among the best of the publications at the Seventh World Congress on the Management of e-Business, 2006, Halifax, NS, and invited to be republished in a journal.

The article titled “Satisfaction with mobile services in Canada: An empirical investigation” (co-authored with Ofir Turel) published in Telecommunications Policy Journal (30, 5-6: 314-331) was ranked # 1 top / most frequently downloaded article in the journal for April-June 2006 period, and stayed in the top 10 list for one year.

Best paper award in the Management Education Division at the 34th Annual Conference of the Administrative Sciences Association of Canada (ASAC). Banff, Canada, 2006.

Best paper award in the IS division at the 33rd Annual Conference of the Administrative Sciences Association of Canada (ASAC). Toronto, Canada, 2005.

Best paper award at the 11th Americas Conference on Information Systems (AMCIS), Omaha, NE, 2005.

Best paper award at the Annual Global Information Technology Management Association Conference (GITMA), San Diego, CA, 2004.

A paper was recognized among the best 10% of the publications presented at the PISTA 2004 Conference, Orlando, FL, 2004, and invited to be republished in a journal.

Michael G. DeGroote School of Business Leadership Recognition Honor, 2003 and 2004.

Acknowledgement of the Guest Editors of the Journal of Intellectual Capital for the development of the Doctoral Consortium, 2003, Volume 4, Issue 3, p. 285.The paper “Bontis, N., Booker, L., and Serenko, A. (2007). The mediating effect of organizational reputation on customer loyalty and service recommendation in the banking industry. Management Decision 45(9): 1426-1445” was recognized one of top ten most outstanding research contributions published in this journal, October 2012