Norm Archer

Professor Emeritus/Special Advisor
Information Systems
Program Coordinator for the Master of Science in eHealth Program
McMaster University 1280 Main Street West Hamilton, ON, Canada L8S 4M4
DSB-A214

905-525-9140, x23944 Available to supervise

Dr. Archer and his students carry out research on electronic health applications and systems; electronic business; identity theft; supply chain management; project management; change management in eGovernment; and mobile commerce.  He has a major responsibility in the collaborative MSc eHealth program that is a joint undertaking by the DeGroote School of Business, Faculty of Health Sciences, and the Computing and Software Department. He teaches courses in electronic health and information systems.

Education

  • Ph.D., Physics, McMaster University
  • M.S., Operations Research, New York University
  • B.Sc., Engineering Physics, University of Alberta

Selected Publications and Presentations

Journal Publications

Mihail Cocosila and Norm Archer, “Perceptions of Chronically Ill and Healthy Consumers about Electronic Personal Health Records: A Comparative Empirical Investigation“, BMJ Open (in press).

Norm Archer, Karim Keshavjee, Catherine Demers, and Ryan Lee, “Online Self-management Interventions for Chronically Ill Patients: Cognitive Impairment and Technology Issues”, International Journal of Medical Informatics 83(4) 264-272 (2014).

Junlian Xiang, Norm Archer, and Brian Detlor, “Business Process Redesign Project Success: A Systematic Perspective“, Business Process Management Journal 20(5) (2014).

M.A. Shareef, N. Archer, and Y.K. Dwivedi, “An Empirical Investigation of Electronic Government Service Quality: From the Demand Side Stakeholder Perspective“, Total Quality Management & Business Excellence (in press).

Zhiling Tu, Yufei Yuan, and Norm Archer, “Understanding User Behavior in Coping with Security Threats of Mobile Device Loss and Theft“, International Journal of Mobile Communications (in press).

Mehrdad Roham, Anait R. Gabrielyan, Norman P. Archer, Michel Grignon, and Byron G. Spencer, “The Impact of Technological Intensity of Service Provision on Physician Expenditures: An Exploratory Investigation“, Health Economics (2013), 08/2013; DOI:10.1002 /hec.2979.

Norm Archer, Karim Keshavjee, Catherine Demers, and Ryan Lee, “Online Self-management Interventions for Chronically Ill Patients: Cognitive Impairment and Technology Issues“, International Journal of Medical Informatics 83(4) 264-272 (2014).

Norm Archer and Mihail Cocosila, “Canadian patient perceptions of electronic personal health records: An empirical investigation“, Communications of the Association for Information Systems34 (Article 20) (2014).

Mahmud A. Shareef, Norm Archer, Wilfred Fong, Jur Obaidur Rahman, and Inder Jit Mann, “Online buying behaviour and perceived trustworthiness“, British Journal of Applied Science & Technology 3(4) 662-683 (2013).

Mahmud Akhter, Norm Archer, and Yogesh Dwivedi, “Examining adoption behavior of mobile government“, Journal of Computer Information Systems 53 (2) (2013).

Mehrdad Roham, Anait R. Gabrielyan, and Norman P. Archer, “Predicting the impact of hospital health information technology adoption on patient satisfaction“, Artificial Intelligence in Medicine56, 123-135 (2012).

Wang, J.-Y. Mao, and N.P. Archer, “Seller performance in B2B e-marketplaces: A validated exploratory model based on resource-based view and transaction cost theory“, International Journal of Networking and Virtual Organisations11(3/4) 225-248 (2012).

John Gilbert and Norm Archer, “Consumer identity theft prevention and identity fraud detection behaviours“, Journal of Financial Crime 19(1) 20-36 (2012).

Wang, Y. Hong, N. Archer, and Y. Wang, “Modeling the success of small and medium sized online vendors in business to business electronic marketplaces in China: A motivation-capability framework“, Journal of Global Information Management19(4), 45-75 (2011).

Shan Wang, Ji-Ye Mao, and Norm Archer, “On the performance of B2B e-markets: An analysis of organizational capabilities and market opportunities“, Electronic Commerce Research and Applications 11(1) 59-74 (2011).

Norm Archer, “Project Management Characteristics and Education for eHealth Students“, Electronic Journal of Health Informatics, 6(4) e30 (2011 ).

Archer, U. Fevrier-Thomas, C. Lokker, A. McKibbon, and S. Straus, “Personal health records: A scoping review“, Journal of the American Medical Informatics Association18, 515-522 (2011 ).

Norm Archer and Mihail Cocosila, “A comparison of physician pre-adoption and adoption views on electronic health records in Canadian medical practices“, Journal of Medical Internet Research 13 (3): e57 (2011 ).

Leyland, N. Archer, K. Deal, and K. Hassanein, “Designing a service framework for electronic personal health records: A patient centred approach“, Value In Health14 (3) A105 (2011).

Ken H. Guo, Yufei Yuan, Norman P. Archer, and Catherine E. Connelly, Understanding Nonmalicious Security Violations in the Workplace: A Composite Behavior Model“, Journal of Management Information Systems 28(2) 205-238 (2011).

Shan Wang, Yili Hong, Norm Archer, and Youwei Wang,”Modelling the Success of Small Online Vendors in Business to Business Electronic Marketplaces in China“, Journal of Global Information Management 19(4) Oct.-Dec. (2011).

Mihail Cocosila and Norm Archer, Adoption of Mobile ICT for Health Promotion: An Empirical Investigation“, Electronic Markets 20(3-4) 241-250 (2010). 

Mehrdad Roham, Anait R. Gabrielyan, and Norman P. Archer, “Understanding Business Regulations and Their Enforcement Around the World: Enriching Ease of Doing Business Indicators“, International Journal of Business Research 10(5) 110-133 (2010).

Mahmud A. Shareef, Norm Archer, Vinod Kumar, and Uma Kumar, “Developing fundamental capabilities for successful e-government implementation“, International Journal of Public Policy 6 (3/4), 318-335 (2010).

Yufei Yuan, Norm Archer, Catherine Connelly, and Wuping Zheng, “Identifying the Ideal Fit between Mobile Work and Mobile Work Support“, Information and Management 47(3) 125-137 (2010).

Zhang, M. Cocosila and N. Archer, “Factors of Adoption of Mobile Information Technology by Homecare Nurses: A TAM2 Approach” Computers, Informatics, Nursing 28 (1) 49-56 (2010)

Susan Sproule and Norm Archer, “Measuring Identity Theft and Identity Fraud“, International Journal of Business, Government, and Ethics 5 (1/2) 51-63 (2010).

Fang Cao, Norm Archer, and Skip Poehlman, “An Agent-based Knowledge Management Framework for Electronic Health Record Interoperability“, Journal of Emerging Technologies in Web Intelligence 1 (2) 119-128 (2009).

Mihail Cocosila, Norm Archer, and Yufei Yuan, “Early Investigation of New Information Technology Acceptance: A Perceived Risk – Motivation Model“, Communications of the Association for Information Systems 25 (Article 30) 339-358 (2009).

Craig Kuziemsky, Norm Archer, and Liam Peyton, “Towards E-Health Interoperability: Challenges, Perspectives and Solutions“, Journal of Emerging Technologies in Web Intelligence 1 (2) 107-109 (2009).

Mehrdad Roham, Anait R. Gabrielyan, and Norman P. Archer, “Fuzzy Linguistic Modeling of Ease of Doing Business Indicators“, International Journal of Uncertainty, Fuzziness, and Knowledge-Based Systems 17 (4) (2009).

Mihail Cocosila, Norm Archer, R. Brian Haynes, and Yufei Yuan, “Can SMS Improve Adherence to Preventive Activities” Results of a Randomised Controlled Trial” International Journal of Medical Informatics 78(4) 230-238 (2009).

Mihail Cocosila, Norm Archer, and Yufei Yuan, “Would People Pay for Text Messaging Health Reminders” Telemedicine and e-Health 14 (10) (2008)

Norm Archer, Harjeet Bajaj, and Huiying Zhang, “Supply Management for Home Healthcare Services“, INFOR 46(2) 137-146 (2008).

Norm Archer, Shan Wang, and Claire Kang, “Barriers to the Adoption of Online Supply Chain Solutions in Small and Medium Sized Enterprises” Supply Chain Management: An International Journal 13(1) 73-82 (2008).

Shan Wang and Norm Archer, “Business-to-Business Collaboration Through Electronic Marketplaces: An Exploratory Study“, Journal of Purchasing and Supply Management 13(2) 113-126 (2007).

Shan Wang and Norm Archer, “Electronic Marketplace Definition and Classification: Literature Review and Clarifications“, Enterprise Information Systems 1(1) (2007).

Mihail Cocosila, Ofir Turel, Norm Archer, Yufei Yuan, “Perceived Health Risks of 3G Cell Phones: Do Users Care“, Communications of the ACM, 50(6) 89-92 (2007).

Shan Wang and Norm Archer, “An Exploratory Study of Electronic Marketplace Adoption: A Multiple Perspective View“, Electronic Markets, 16(4) (2007).

WenJie Wang, Yufei Yuan, and Norm Archer, “A Contextual Framework for Combating Identity Theft“, IEEE Security & Privacy, 4(2), 30-38 (2006).

WenJie Wang, Yufei Yuan, Xiaofeng Wang,  and Norm Archer, “RFID Implementation Issues in China: Shanghai Port Case Study“,  Journal of Internet Commerce 5(4) 89-103 (2006).

Mihail Cocosila and Norm Archer, “Mobile Healthcare Initiatives for Improving Outpatient Adherence: Opportunities and Barriers“, International Journal of Electronic Business 3(6), 512-533 (2006).

Mihail Cocosila and Norm Archer, “Physician Interaction With Mobile and Wireless Handheld Devices: Data Entry and Retrieval Challenges“, International Journal of Health Technology Management 7 (3/4) 233-251 (2006). 

Mihail Cocosila and Norm Archer, “A Framework for Mobile Healthcare Answers to Chronically Ill Outpatient Non-adherence“, Informatics in Primary Care 13 (2) 145-152, (2005). 

Shan Wang, Wuping Zheng, and Norm Archer, “The Impact of Internet-Based Electronic Marketplaces on Buyer-Supplier Relationships“, Journal of Internet Commerce 4 (3), 41-68, (2005).

WenJie Wang, Yufei Yuan, Norm Archer, and  Jian Guan, “Critical Factors for CPFR Success in the Chinese Retail Industry“, Journal of Internet Commerce 4 (3) 23-39, (2005).

Norm Archer, “An Overview of the Change Management Process in eGovernment“, International Journal of Electronic Business 3 (1) (2005), 68-87.

Shan Wang and Norm Archer, “Supporting Collaboration in Business-to-Business Electronic Marketplaces” Information Systems and e-Business Management 2(2&3) pp. 271-288 (2004)

Linda Moffat and Norm Archer, “Knowledge Management in Production Alliances” Information Systems and e-Business Management 2(2&3) pp. 243-270 (2004)

Shan Wang and Norm Archer, “Strategic Choice of Electronic Marketplace Functionalities: A Buyer-Supplier Relationship Perspective“, Journal of Computer-Mediated Communication 10 (1) November (2004).

Fang Wang, Milena Head, and Norm Archer, “E-tailing: An Analysis of Web Impacts on the Retail Market“, Journal of Business Strategies, 19(1), pp. 73-93 (2002).

Susan Sproule and Norm Archer, “Knowledgeable Agents for Search and Choice Support in E-commerce: A Decision Support Systems Approach“, Journal of Electronic Commerce Research 1(4) (2000).

Norm Archer and Yufei Yuan, “Managing Business-to-Business Relationships Throughout the E-Commerce Procurement Life Cycle“, Internet Research, 10 (5) (2000), pp. 385-395.

Susan Sproule and Norm Archer, “A Buyer Behaviour Framework for the Development and Design of Software Agents in E-commerce“, Internet Research, 10 (5) (2000), pp. 396-405.

Fang Wang, Milena Head, and Norm Archer, “Relationship Marketing in the Web Retail Marketplace“, Internet Research, 10 (5) (2000), pp. 374-384.

Milena Head, Norm Archer, and Yufei Yuan, “World Wide Web Navigation Aid“, International Journal of Human-Computer Studies, 53, (2), (2000), pp.301-330.

Fereidoun Ghasemzadeh and Norm  Archer, “Project Portfolio Selection Through Decision Support“, Decision Support Systems, 29 (2000), pp. 73-88.

Archer, Y. Yuan, and R. Bassett, “The Impact of Electronic Commerce Innovation OnMarketingManagement“, The International Journal of Management Theory and Practices, 1(1) (2000), p. 101-120.

Research and Study Interests

  • Electronic health applications and systems
  • Electronic business
  • Identity theft
  • Supply chain management
  • Inter-organizational relationships with knowledge management
  • Change management in eGovernment
  • Mobile commerce

Professional Activities

Dr. Archer has published in a number of journals, including the International Journal of Medical Information, Communications of the Association for Information Systems, Decision Sciences, IEEE Transactions on Systems, Man & Cybernetics, International Journal of Human-Computer Studies, and Journal of Operations Management.  He has consulted on issues related to computer system and software selection, and project management. He is a member of the Canadian Information Processing Society, COACH, Association for Computing Machinery, Association for Information Systems, and the Project Management Institute.

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