Isik U. Zeytinoglu

Isik U. Zeytinoglu

Professor Emeritus
  • Human Resources and Management
  • Faculty
  • Tags:
  • phd

Contact Information

Email: zeytino@mcmaster.ca
Office: DSB-405
Phone: 905-525-9140 ext. 23957

Dr. Zeytinoglu’s current research focuses on occupational health and safety of personal support workers in Ontario, employer flexibility strategies and non-standard employment issues, and job satisfaction, retention and employee wellness issues in Canada. She also conducts research on human resource management issues in Turkey.

She was an expert speaker at the World Health Organization’s (WHO) International Consultation on Healthy Workplaces, in Rome, Italy, December 2012. Dr. Zeytinoglu was also a Keynote Speaker/ Rapporteur at the International Labour and Employment Relations (ILERA) 16th World Congress, in Philadelphia, USA, July 2012.

Dr. Zeytinoglu teaches PhD courses on research design and methods, and industrial and employment relations theory and research. She also teaches occupational health and safety management, and human resource management and industrial relations.

  • Ph.D., Management/Industrial Relations, Wharton School, University of Pennsylvania, U.S.A.
  • M.A., Managerial Sciences and Applied Economics, University of Pennsylvania, U.S.A.
  • M.B.A., Management, Bogazici University, Turkey
  • B.A., Bogazici University, Turkey
  • Employer flexibility strategies and non-standard employment/flexible work arrangements (part- time, temporary/casual, contract, telework);
  • Flexible work schedules (flex-time, compressed workweek, variable workweek and weekend work);
  • Promotion, training, job satisfaction and retention issues; and
  • Occupational health (social organization of work, stress and musculoskeletal disorders).
  • Focus is on the Canadian labour market, Turkish labour market, and health sector human resources (nursing and home care) in Canada.

Dr. Zeytinoglu has edited and co-authored six books (Flexibility in Workplaces: Effects on Workers, Work Environment and the Unions (2005), Occupational Health of Women in Non-standard Employment (2003), Flexible Work Arrangements: Conceptualizations and International Experiences (2002), Changing Work Relationships in Industrialized Economies (1999), Women’s Voices in Health Promotion (1999), and Economic, Political and Labor Climate in Turkey (1985)).

Her research has been published in such journals as Relations Industrielles/Industrial Relations, Health Policy, International Journal of Human Resource Management, Economic and Industrial Democracy, Human Relations, Journal of Industrial Relations, Healthcare Policy, European Journal of Industrial Relations, Industrial and Labor Relations Review, Industrial Relations, International Labour Review, Women and Health, International Journal of Health Services, and Resources in Feminist Research.

She is the Past-Chair of the Flexible Work International Study Group of International Labor and Employment Relations Association (ILERA). She has served on the board of the Humanities and Social Sciences Federation of Canada (HSSFC) and on the executive of the Canadian Industrial Relations Association (CIRA). Dr. Zeytinoglu is also past co-chair of the Steering Committee for McMaster Research Centre for the Promotion of Women’s Health (MRCPOWH).

Last updated on May 13, 2016

Selected Publications

Sayin, F.K., Denton, M., Brookman, C., Davies, S., Chowhan, J., & Zeytinoglu, I.U. Accepted in 2018. The role of work intensification in intention to stay: a study of personal support workers in home and community care in Ontario, Canada. Economic and Industrial Democracy.

Chowhan, J., Denton, M., Brookman, C., Davies, S., Sayin, F.K., & Zeytinoglu, I.U. Accepted in 2018. Work intensification and health outcomes of health sector workers. Personnel Review.

Barken, R., Denton, M., Sayin, F., Brookman, C., Davies, S., & Zeytinoglu, I.U. Accepted in 2018. The influence of autonomy on personal support workers’ job satisfaction, capacity to care, and intention to stay. Home Health Care Services Quarterly. https://doi.org/10.1080/01621424.2018.1493014

Cooke, G.B., Sayin, F., Chowhan, J., Mann, S.L., & Zeytinoglu, I.U. Accepted in 2018. Zero-hours and near zero-hours work in Canada. In Michelle O’Sullivan, Jonathan Lavelle, Juliette McMahon, Lorraine Ryan, Caroline Murphy, Thomas Turner and Patrick Gunnigle (eds.) Zero-Hours and On-Call Work in Anglo-Saxon Countries. Singapore: Springer.

Unsal-Akbiyik, B. & Zeytinoglu, I.U. 2018. We’re like a family: Flexibility and intention to stay in boutique hotels in Turkey. Relations Industrielles/Industrial Relations. 73(2): 319-342. https://doi.org/10.7202/1048573ar

Denton, M., Zeytinoglu, I.U., Brookman, C., Davies, S. & Boucher, P. 2018. Personal support workers’ perception of safety in a changing world of work. Safety in Health. 4: 2
https://doi.org/10.1186/s40886-018-0069-x

Zeytinoglu, I.U., Denton, M., Brookman, C., Davies, S., & Sayin, F. 2017. Health and Safety Matters! Associations between organizational practices and personal support workers’ life and work stress in Ontario, Canada. BMC Health Services Research. 17:427. https://doi.org/10.1186/s12913-017-2355-4

Zeytinoglu, I.U., Chowhan, J., Cooke, G., & Mann, S. 2017. An ill-informed choice: Empirical evidence of the link between employers’ part-time and temporary employment strategies and workplace performance. International Journal of Human Resource Management. 28(19): 2713-2737. https://doi.org/10.1080/09585192.2016.1138316

Williams A., Tompa E., Lero D., Fast J., Yazdani A., & Zeytinoglu IU. 2017. Evaluation of caregiver-friendly workplace policy (CFWPs) interventions on the health of full-time caregiver employees (CEs): implementation and cost-benefit analysis. BMC Public Health. 17: 728. https://doi.org/10.1186/s12889-017-4722-9

Chowhan, J., Zeytinoglu, I.U., & Cooke, G. B. 2016. ‘Immigrants and job satisfaction: Do high performance work systems play a role?’ Economic and Industrial Democracy. 37(4):690-715. doi:10.1177/0143831X14550696

Barken, R., Denton, M., Plenderleith, J., Zeytinoglu, and I., Brookman, C., 2015. Home Care Workers’ Skills in the Context of Task Shifting: Complexities in Care Work. The Canadian Review of Sociology, 52(3): 289-309.

Zeytinoglu, I.U., Denton, M., Plenderleith, J. & Chowhan, J. 2015. Associations between workers’ health, non-standard employment and insecurity: The case of home care workers in Ontario, Canada. International Journal of Human Resource Management, 26(19): 2503-2522. http://dx.doi.org/10.1080/09585192.2014.1003082

Denton, M., Brookman, C., Zeytinoglu, I.U., Plenderleith, J., & Barken, R. 2015. Task shifting in the provision of home and social care in Ontario, Canada: Implications for quality of care, Health and Social Care in the Community, 23(5): 445-455.

Cooke, G., Hutchings, D., Donaghey, J., &. Zeytinoglu, I.U. 2015. Beyond the deprivation theory: examining rural experience. In Boland, T. & Griffin, R. (eds.) The Sociology of Unemployment: 90-106. Manchester, UK: Manchester University Press.

Zeytinoglu, I.U., Denton, M., Brookman, C. & Plenderleith, J. 2014. Task shifting policy in Ontario, Canada: Does it help personal support workers’ intention to stay? Health Policy, 117: 179-186.

Cooke, G., Donaghey, J. & Zeytinoglu, I.U. 2013. The nuanced nature of work quality: evidence from rural Newfoundland and Ireland. Human Relations. 66(4): 503-527.

Zeytinoglu, I.U., Yilmaz, G., Keser, A., Inelmen, K., Uygur, D., & Ozsoy, A. 2013. ‘Job satisfaction, flexible employment and job security among Turkish service sector workers’, Economic and Industrial Democracy, 34(1): 120-141.

Chowhan, J., Zeytinoglu, I.U., & Cooke, G. B., 2012. ‘Are immigrants’ pay and benefit satisfaction different than Canadian-born?’ Relations Industrielles/ Industrial Relations, 67(1):3-24.

Zeytinoglu, I.U., Keser, A., Yılmaz, G., Inelmen, K., Özsoy, A., & Uygur, D. 2012. ‘Security in a sea of insecurity: Job security and intention to stay among service sector employees in Turkey’, International Journal of Human Resource Management, 23(13): 2809-2823.

Mann, S.L., Cooke, G.B. and Zeytinoglu, I.U. 2011. ‘Workplace child care and elder care programs and employee retention’, Journal of Industrial Relations, 53(2): 248-254.

Zeytinoglu, I.U., Denton, M., & Plenderleith, J. 2011. ‘Flexible employment and nurses’ intention to leave the profession: the role of support at work’, Health Policy, 99 (2): 149-157.

Zeytinoglu, I.U., Cooke, G.B. & Mann, S. 2010. ‘Employer Offered Family Support Programs and Voluntary and Involuntary Part-time Work’, Relations Industrielles/ Industrial Relations, 65(2): 177-195.

Zeytinoglu, I.U., Cooke, G.B. & Mann, S. 2009. ‘Flexibility: Whose choice is it anyway?’ Relations Industrielles/ Industrial Relations, 64(3): 555-574.