Isik U. Zeytinoglu

Human Resources and Management
McMaster University 1280 Main Street West Hamilton, ON, Canada L8S 4M4

905-525-9140, x23957 Available to supervise

Dr. Zeytinoglu’s current research focuses on occupational health and safety of personal support workers in Ontario, employer flexibility strategies and non-standard employment issues, and job satisfaction, retention and employee wellness issues in Canada. She also conducts research on human resource management issues in Turkey.

She was an expert speaker at the World Health Organization’s (WHO) International Consultation on Healthy Workplaces, in Rome, Italy, December 2012. Dr. Zeytinoglu was also a Keynote Speaker/ Rapporteur at the International Labour and Employment Relations (ILERA) 16th World Congress, in Philadelphia, USA, July 2012.

Dr. Zeytinoglu teaches PhD courses on research design and methods, and industrial and employment relations theory and research. She also teaches occupational health and safety management, and human resource management and industrial relations.


  • Ph.D., Management/Industrial Relations, Wharton School, University of Pennsylvania, U.S.A.
  • M.A., Managerial Sciences and Applied Economics, University of Pennsylvania, U.S.A.
  • M.B.A., Management, Bogazici University, Turkey
  • B.A., Bogazici University, Turkey

Selected Publications and Presentations

Selected Publications

Zeytinoglu, I.U., Chowhan, J., Cooke, G., & Mann, S. 2016. An ill-informed choice: Empirical evidence of the link between employers’ part-time and temporary employment strategies and workplace performance. International Journal of Human Resource Management.

Barken, R., Denton, M., Plenderleith, J., Zeytinoglu, I., and Brookman, C., 2015. Home Care Workers’ Skills in the Context of Task Shifting: Complexities in Care Work. The Canadian Review of Sociology, 52(3): 289-309.

Zeytinoglu, I.U., Denton, M., Plenderleith, J. & Chowhan, J. 2015. Associations between workers’ health, non-standard employment and insecurity: The case of home care workers in Ontario, Canada. International Journal of Human Resource Management. 26(19): 2503-2522

Denton, M., Brookman, C., Zeytinoglu, I.U., Plenderleith, J., & Barken, R. 2015. ‘Task shifting in the provision of home and social care in Ontario, Canada: Implications for quality of care’, Health and Social Care in the Community, 23(5): 445-455.

Chowhan, J., Zeytinoglu, I.U., & Cooke, G. B. (Forthcoming, first published online on October 31, 2014 as doi:10.1177/0143831X14550696). ‘Immigrants and job satisfaction: Do high performance work systems play a role?’ Economic and Industrial Democracy.

Cooke, G., Hutchings, D., Donaghey, J., &. Zeytinoglu, I.U. 2015. Beyond the deprivation theory: examining rural experience. In Boland, T. & Griffin, R. (eds.) The Sociology of Unemployment. UK: Manchester University Press, Blackwell’s.

Zeytinoglu, I.U., Denton, M., Brookman, C. & Plenderleith, J. 2014. Task shifting policy in Ontario, Canada: Does it help personal support workers’ intention to stay? Health Policy, 117: 179-186.

Cooke, G., Donaghey, J. & Zeytinoglu, I.U. 2013. The nuanced nature of work quality: evidence from rural Newfoundland and Ireland. Human Relations. 66(4): 503-527.

Zeytinoglu, I.U., Yilmaz, G., Keser, A., Inelmen, K., Uygur, D., & Ozsoy, A. 2013. ‘Job satisfaction, flexible employment and job security among Turkish service sector workers’, Economic and Industrial Democracy, 34(1): 120-141.

Zeytinoglu, I.U., Keser, A., Yılmaz, G., Inelmen, K., Özsoy, A., & Uygur, D. 2012. ‘Security in a sea of insecurity: Job security and intention to stay among service sector employees in Turkey’, International Journal of Human Resource Management, 23(13): 2809-2823.

Inelmen, K., Zeytinoglu, I.U. &Uygur, D. 2012. A Comparison of the Antecedents of Turkish Generation X and Millennial Hotel Employees’ Career Commitment. In Ng, E., Lyons, S. and Schweitzer, L. Managing the New Workforce: International Perspectives on the Millennial Generation: 185-203. Cheltenham, UK: Edward Elgar.

Chowhan, J., Zeytinoglu, I.U., & Cooke, G. B., 2012. ‘Are immigrants’ pay and benefit satisfaction different than Canadian-born?’ Relations Industrielles/ Industrial Relations, 67(1): 3-24.

Zeytinoglu, I.U., Denton, M., & Plenderleith, J. 2011. ‘Flexible employment and nurses’ intention to leave the profession: the role of support at work’, Health Policy, 99 (2): 149-157.

Zeytinoglu, I.U., Denton, M., & Plenderleith, J., 2011. Workplace violence and workers’ stress: The case of homecare workers in Ontario, Canada. In O. Manninen (ed), Work Among the Elderly: 55-69. Tampere, Finland: Kopijy vä (publisher). ISBN: 978-952-93-0123-2

Mann, S.L., Cooke, G.B. and Zeytinoglu, I.U. 2011.  ‘Workplace child care and elder care programs and employee retention’, Journal of Industrial Relations, 53(2): 248-254.

Zeytinoglu, I.U., Cooke, G.B.  & Mann, S. 2010. ‘Employer Offered Family Support Programs and Voluntary and Involuntary Part-time Work’, Relations Industrielles/ Industrial Relations, 65(2): 177-195.

Zeytinoglu, I.U., Denton, M., Davies, S. & Plenderleith Millen, J. 2009. ‘Casualized employment and turnover intention: Home care workers in Ontario, Canada’, Health Policy, 91: 258-268.

Zeytinoglu, I.U., Cooke, G.B.  & Mann, S. 2009. ‘Flexibility: Whose choice is it anyway?’ Relations Industrielles/ Industrial Relations, 64(3): 555-574.

Zeytinoglu, I.U. & Cooke, G.B. 2009. ‘On-the-Job Training in Canada: Associations with New Information Technology, Innovation Introduced and Competition Experienced by the Workplace’, Journal of Industrial Relations, 51(1): 95-112.

Cooke, G.B., Zeytinoglu, I.U.  & Chowhan, J. 2009. ‘Barriers to training access’, Perspectives on Labour and Income (Statistics Canada), July: 14-25.

Cooke, G.B., Zeytinoglu, I.U. & Mann, S. 2009. ‘Weekend based short workweeks: Peripheral work or facilitating work-life balance’, Community, Work and Family, 12(4): 409-415.

Zeytinoglu, I.U., Denton, M., Davies, S. & Plenderleith Millen, J. 2009. ‘Office home care workers’ occupational health: Associations with workplace flexibility and worker insecurity’, Healthcare Policy, 4(4): 106-119.

Research and Study Interests

  • Employer flexibility strategies and non-standard employment/flexible work arrangements (part- time, temporary/casual, contract, telework);
  • Flexible work schedules (flex-time, compressed workweek, variable workweek and weekend work);
  • Promotion, training, job satisfaction and retention issues; and
  • Occupational health (social organization of work, stress and musculoskeletal disorders).
  • Focus is on the Canadian labour market, Turkish labour market, and health sector human resources (nursing and home care) in Canada.

Professional Activities

Dr. Zeytinoglu has edited and co-authored six books (Flexibility in Workplaces: Effects on Workers, Work Environment and the Unions (2005), Occupational Health of Women in Non-standard Employment (2003), Flexible Work Arrangements: Conceptualizations and International Experiences (2002), Changing Work Relationships in Industrialized Economies (1999), Women’s Voices in Health Promotion (1999), and Economic, Political and Labor Climate in Turkey (1985)).

Her research has been published in such journals as Relations Industrielles/Industrial Relations, Health Policy, International Journal of Human Resource Management, Economic and Industrial Democracy, Human Relations, Journal of Industrial Relations, Healthcare Policy, European Journal of Industrial Relations, Industrial and Labor Relations Review, Industrial Relations, International Labour Review, Women and Health, International Journal of Health Services, and Resources in Feminist Research.

She is the Past-Chair of the Flexible Work International Study Group of International Labor and Employment Relations Association (ILERA). She has served on the board of the Humanities and Social Sciences Federation of Canada (HSSFC) and on the executive of the Canadian Industrial Relations Association (CIRA). Dr. Zeytinoglu is also past co-chair of the Steering Committee for McMaster Research Centre for the Promotion of Women’s Health (MRCPOWH).

Last updated on May 13, 2016

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