Professor Cossa teaches introduction to business courses to Commerce, Integrated Business & Humanities, and non-Commerce students. In addition, she teaches Business Policy & Strategic Management, a fourth-year capstone case-based course. She has taught introduction to marketing courses in both undergraduate (Bachelor of Commerce) and graduate (Master of Business Administration and Master of Communications Management) programs. Teaching highlights include a nomination to TVO’s Best Lecturer Competition, multiple nominations for a McMaster Student Union Teaching Award, and notations in the Maclean’s Guide to Canadian Universities as a Popular Prof for Marketing.
Prior to her teaching career, Professor Cossa held management-level positions in the banking industry.
Professor Cossa has been an author for seven editions of Understanding Canadian Business, a best-selling introduction to business textbook. Other publications include student and instructor supplements such as marketing study guides, running cases, and test banks.
Her pedagogical interests include active learning, student engagement, and self-reflection. For example, as the DeGroote School of Business Learning Portfolio Fellow for 2015/2016, Professor Cossa’s research explored the impact of the Learning Portfolio among Commerce students. She also has an interest in professional development, particularly facilitation. With this in mind, she has completed both the Instructional Skills Workshop (ISW) as well as the Facilitator Development Workshop (FDW).
In recognition of her service, Professor Cossa was honoured as McMaster University’s Volunteer of the Month (August 2012). She continues to contribute to Faculty and University committees. She also serves on the Editorial Review Board for the Journal for Advancement of Marketing Education (JAME) and is a referee for Marketing Education Review.