Jenna M. Evans

Dr. Jenna M. Evans, PhD
Assistant Professor
  • Health Policy and Management
  • Faculty
  • Tags:
  • mba
  • phd
  • ug

Contact Information

Email: jenna.evans@mcmaster.ca
Office: DSB 222
Phone: 905-525-9140 ext. 27081

Dr. Jenna M. Evans is an Assistant Professor of Health Policy and Management at the DeGroote School of Business at McMaster University. She uses qualitative and mixed methods to examine the determinants of health system performance and integrated care delivery. In particular, her work draws from multiple disciplines to direct attention to the often neglected contextual, social, and psychological factors influencing efforts to improve healthcare delivery. Her research has garnered awards from the Academy of Management, European Foundation for Management Development, Canadian Association of Health Services and Policy Research, and the Canadian Institutes of Health Research.

Dr. Evans holds academic appointments at the Institute of Health Policy, Management and Evaluation at the University of Toronto, and the Telfer School of Management at the University of Ottawa. She is an investigator and former fellow with the Health System Performance Research Network based at the University of Toronto. She is also a former Scientist at Cancer Care Ontario and the Ontario Renal Network, where she conducted research on performance management and evaluated new models of care.

She earned a PhD in Health Services Research with a specialization in Organization and Management from the University of Toronto (2014) and a Bachelor of Health Studies with Specialized Honours in Health Management from York University (2008). Her PhD thesis, “Health Systems Integration: Competing or Shared Mental Models?”, was funded by a Vanier Canada Graduate Scholarship from the Government of Canada and received an Outstanding Doctoral Research Award from the European Foundation for Management Development and Emerald Publishing.

Summary of Dr. Evans’ research and teaching interests: health system performance, quality improvement, integrated care delivery, complexity science, organizational culture and cognition (specifically shared mental models), change, leadership, inter-organizational relationships, and organizational theory and behaviour.

Twitter: https://twitter.com/drjenevans
ResearchGate: https://www.researchgate.net/profile/Jenna_Evans
Google Scholar: https://scholar.google.ca/citations?user=WH9zx7EAAAAJ&hl=en