Archives: Articles

News, research, and other announcements.

AI call centre assistant
April 19, 2023

In the News: Toronto Company Ada Support Using AI to Fully Automate Customer Service Calls

Sean O’Brady spoke with the Globe and Mail's Technology Reporter about using AI to automate customer service jobs.

April 18, 2023

Your Used Clothing Donation May be Doing More Harm Than Good

A DeGroote professor is investigating environmental impacts and factors driving the entrepreneurship associated with circular fashion.

Artist rendering of the new McLean Centre for Collaborative Discovery.
April 14, 2023

In the News: McLean Centre for Collaborative Discovery

DeGroote's McLean Centre for Collaborative Discovery was featured in Award, a Canadian architecture, design and construction magazine.

April 4, 2023

In the News: Employers Turn to McMaster Program to Boost Their Workers’ Executive Potential

The Globe & Mail highlights how DeGroote’s Executive Education programs are helping organizations to upskill their workforce.

Wayne C Fox Award Winner
March 31, 2023

Indrani Butany-DeSouza is Sparking Change in the Energy Utility Industry

Indrani Butany-DeSouza (BSc ’96, MBA ‘00) is the 2023 recipient of the Wayne C. Fox Distinguished Alumni Award.

Anju Virmani
March 31, 2023

Forging Her Own Path in the Boardroom: Early Adopter Anju Virmani

Anju Virmani (TDC ‘05) talks about her career as a woman in an emerging tech sector and the barriers and challenges she faced along the way.

Man in suit in airport
March 30, 2023

In the News: How AI is Changing the Jobs of Call Centre Workers

Sean O’Brady spoke with the Globe and Mail's Future of Work Reporter about how AI is changing the nature of call-centre jobs.

ThisRock Article
March 29, 2023

From the Executive Suite to Saving the Planet

Lindsay Hampson (Executive MBA ‘22) combined her love of the environment and tech knowledge to find her passion and pivot her career.

Canada and U.S.A flags
March 28, 2023

In the News: ‘It is not only about economics’: Biden’s friendly visit doesn’t change the protectionist status quo

Strategic Management assistant professor Candice Chow spoke with The Hub about Biden's recent visit to Ottawa.

Blank iphone illustration
March 23, 2023

In the News: Is Live Shopping the Next Big disruptor in Canadian Retail?

Ruhai Wu spoke with the Globe and Mail about a new business model which takes influencer marketing to the next level.

Health Leadership Academy
March 23, 2023

McMaster Health Leadership Academy on Mission to Transform National Health Care

The HLA is on a mission to transform Canadian health care by challenging national leaders to identify new ways of thinking and doing.

Women grocery shopping with phone in hand
March 22, 2023

In the News: Why are Foods Going up in Price in Canada?

Business lecturer William Huggins appears on CTV Your Morning to explain why inflation is cooling but food prices remain high.