Mike Heenan

  • Health Policy and Management
  • PhD Program
  • Student
  • Tags:
  • phd

Contact Information

Email: heenanmi@mcmaster.ca

Mike joined the DeGroote Ph.D. program in Health Management in September 2017. Studying Part-Time, Mike is currently an Assistant Deputy Minister in Ontario’s Ministry of Health and has over 18 years of healthcare leadership experience, primarily in hospitals. An MBA Grad (2008) from DeGroote, Mike’s dissertation focus is on motivational theory and researching how the selection of key performance indicator and their targets impact the willingness of frontline mangers to improve outcomes. During his time as a PhD student, Mike has published his work three times.

  • MBA, Degroote School of Business, McMaster University
  • BA, Economics, McMaster University

• Quality and Patient Safety
• Physician and Staff Engagement
• Measurement
• Disclosure of Critical Incidents

2020-An opportunity for improved engagement and transparency: A systematic review of renal dialysis cost effectiveness and discrete choice experiment studies. M. Heenan. Healthcare Management Forum. DOI:10.1177/0840470420916775

2019-Twenty Years Later: Do we have an agreed upon definition of health quality management? M. Heenan. Healthcare Quarterly. Vol. 21, No. 1, 2019. DOI: 10.12927/hcq.2019.25741

2019-So that’s how it works? How observing a clinical process improved the management perspectives of non-clinical staff. A mixed-methods study. M. Heenan, A. Lukich, D. Myers, W. Pomponio, D. Yardley. Healthcare Management Forum. Vol. 32, No. 5, 2019. DOI: 10.1177/0840470419837260

2017-Reflections on Gratitude from a ‘Restructured’ Healthcare Executive. M. Heenan. Hospital Impact: Fierce Healthcare, October 4, 2017.

2016-Yes, Doctors You Were Right. The Data Were Wrong: One Organization’s Data Quality Journey. M. Heenan, E. Buller, T. Rogovein, A. Plati. Healthcare Quarterly, Vol. 19, No. 1, 2016. DOI: 10.12927/hcq2016.24607

2012-Hospital on A Page: Standardizing Data Presentation to Drive Quality Improvement. M. Heenan, M. DiEmanuele, K. Hayward-Murray, L. Dadgar. Healthcare Quarterly, Vol. 15, No. 1, 2012. DOI: 10.12927/hcq.2012.22767

2010-Perhaps I am one of the Lucky Ones. M. Heenan, Healthcare Quarterly, Vol. 13, No. 4, 2010.
DOI: 10.12927/hcq.2013.21988

2010-Real Numbers Tell Real Stories in Health Services Management. M. Heenan, B. Wood, W. Taylor. Healthcare Management Forum, Vol. 23, No. 3, 2010. DOI: 10.1016/j.hcmf.2010.07.006

2010-From Boardroom to Bedside: How to Define and Measure Hospital Quality. M. Heenan, H. Khan, D. Binkley. Healthcare Quarterly, Vol. 13, No. 1, 2010.
DOI: 10.12927/hcq.2013.21615

2009-Engaging Physicians in Performance Measurement & Quality. M. Heenan, D. Higgins. Healthcare Quarterly, Vol. 12, No. 2, 2009. DOI:10.12927/hcq.2009.20663