Knowledge Labs Webinar | Applying a Business Focus on Canada’s Healthcare Labour Shortage

Rebecca Repa MBA '90, EVP at University Health Network joins Arsalan Hamidi, MBA '90, Senior Manager at Sinai Health System, to apply a business lens to Canada's Healthcare Labour Shortage.


Date & Time

September 27, 2022
12:00 p.m. - 1:00 p.m.




Free. Registration Required


Chris Fitchett


Join us on Tuesday, September 27 at 12:00 PM ET for our Knowledge Labs Webinar where we apply a Business Focus to Canada’s Healthcare Labour Shortage. This webinar is designed to shed some insight on the reasons of our healthcare labour shortage, as well as outline some of the key implications. While the healthcare ramifications are clear, we aim to peel a layer further to discuss the business implications of this shortage.

Moderated by DeGroote PhD Candidate Nicole Rakowski, our panel will be made up of DeGroote alumni industry experts, Rebecca Repa, MBA ‘90, Executive Vice-President, Clinical Support & Performance at University Health Network, and Arsalan Hamidi, MBA ‘13, Senior Manager, Transformation and Organizational Enablement at Sinai Health System. Rebecca and Arsalan both have extensive experience in the Canadian healthcare system, as well as in various health management roles. They will be bringing this knowledge and experience to us as they dive deep into the topic of the healthcare labour shortage while answering your questions. Some of the topics that will be discussed include:

  • A review of how we got here
  • Public vs. Privatization
  • Digital Transformation
  • Leadership & Management
  • A look towards the future

We look forward to having you join us for this Knowledge Labs Webinar. Pre-submitted questions can be submitted through the registration mechanism.


Rebecca Repa | Webinar Panelist

Rebecca Repa is the executive Vice-President of Clinical Support and Performance, University Health Network (UHN). Her portfolio includes executive responsibility for Arthritis, Altum Health, Commercial Strategy, FM-PRO (Facilities Management – Planning, Redevelopment & Operations), the Joint Department of Medical Imaging, the Laboratory Medicine Program, Multi-Organ Transplant, Peter Munk Cardiac Centre, and Hospital Performance and Surgical Services. Prior to joining UHN, Rebecca held several senior leadership roles, including: Vice-President, Clinical Support & Surgery at Hamilton Health Sciences (HHS), and President of St. Peter’s and Regional Rehabilitation. Rebecca is a proud McMaster alumni, holding both an Honours degree in Psychology, and a Masters of Business Administration from the DeGroote School of Business. She also holds a part-time Associate Professor appointment within McMaster’s Faculty of Health Sciences.


Arsalan Hamidi | Webinar Panelist

Arsalan is a healthcare leader with experience in two distinct Canadian healthcare systems, spanning roles in Strategy, Corporate Planning, Patient Experience, Quality, Financial Analysis and Budgeting, Human Resources, Diversity and Inclusion and Addiction and Mental Health, with a focus on creating exemplary patient and employee experiences. Currently, as the Senior Manager of Transformation & Organizational Enablement at Sinai Health System, Arsalan is responsible for supporting the People and Culture portfolio and the organization’s “People Plan”, which is designed to foster a culture that brings out the best in its people. Prior to joining Sinai Health, Arsalan served as an Area Manager for Addiction and Mental Health with Alberta Health Services, and Senior Planner with University Health Network. Arsalan is a proud McMaster alumni, holding both a Bachelor of Science degree,  and a Masters of Business Administration degree from the DeGroote School of Business.


Nicole Rakowski | Webinar Moderator

Nicole is currently completing her PhD in Health Management through the DeGroote School of Business at McMaster University, and is also part of the sessional faculty teaching various courses. Her research interests include healthcare governance structures, specifically the integration of the health and social sectors; emerging technologies within healthcare; rising healthcare costs with decreased annual funding; and management techniques used to improve the patient experience. Additionally, Nicole currently works as a Patient Experience Specialist at Hamilton Health Sciences (HHS), and was a previous Clinical Manager of the Vaccination Clinic at HHS. In her current position, her primary role is to receive and resolve escalated patient complaints in a timely manner, as well as to provide guidance to staff and patients in regards to HHS policies and procedures. External to HHS, Nicole also works as a consultant for various healthcare companies in the private sector in both Canada and in the United States.


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