Important Information about Hamilton Street Railway (HSR) Bus Pass

Returning Students:

Returning students are reminded to keep the PRESTO card they had the previous year. Students will keep using the same card in future years.

Starting August 16, 2023, a voucher code will appear in Mosaic, which will be used by students to upload the next year’s bus pass to the existing card.

To access the voucher code on Mosaic click on the HSR Bus Pass tile containing your voucher code. Follow the instructions to load your HSR Bus Pass onto your card. Your PRESTO card must be registered to redeem the voucher.

The voucher load may take up to 24 hours to be processed. As there is no grace period this year, students will have to load their vouchers, at least 24 hours, prior to August 22 in order have a valid pass starting August 22. You must then tap onto an HSR bus within 45 days for your voucher to function. Failure to tap your card within 45 days will discontinue the HSR Bus Pass functionality and you will need to contact PRESTO to have your voucher reinstated.

Your 2022-2023 Bus Pass is still valid until August 21, 2023, and you may continue to use it even after loading your 2022-2023 Bus Pass onto your card.

New Students:

New students can purchase a new unregistered presto card from Shoppers Drug Mart, Fortinos in Hamilton, from the HSR Customer Service Office at Hamilton GO, or online at prestocard.ca. For more information about how to get a PRESTO card, click here.

PLEASE NOTE: Students cannot start using their 2023/2024 Bus Pass/Presto cards until August 22, 2023. Use prior to this date will cause PRESTO “My Account” to be in a negative balance, and not work correctly.