Tag: DeGroote

News, research, and other announcements.

February 8, 2018

Is the customer always right? Aaron Schat looks at workplace aggression and revenge behaviours

Because the service industry is often tilted in favour of the customer, Schat says so-called “revenge” on the customer is covert.

January 31, 2018

Play ball: McMaster World Congress will showcase links between sports, business, and technology

DeGroote's Nick Bontis believes the Congress embodies “exactly what experiential learning is all about."

January 22, 2018

Divergent in the workplace: Maggie Cheng looks at what pop culture can teach us about hiring

Maggie Cheng: "Are we attempting to differentiate employees based on stereotypes so that we can control them?"

January 17, 2018

Flash sale: Sourav Ray examines the ups and downs of pricing on everyday electronics

Sourav Ray: "I study how prices change, and that is always a hot topic with the public."

November 20, 2017

In photos: Innovation and the Future of Canada Summit focused on great challenges and opportunities

Hosted by the DeGroote School of Business, the Innovation Summit took place Thursday, Nov. 16 at the Fairmont Royal York in Toronto.

November 3, 2017

Look to the soft skills: Top 3 Tips for hiring an effective marketing team

Danielle Guzmán is Global Head, Social Media & Distributed Content, Mercer. "Curiosity is invaluable to any marketing team," she says.