Articles
Tag: In the News
News, research, and other announcements.
In the News: Toronto Company Ada Support Using AI to Fully Automate Customer Service Calls
Sean O’Brady spoke with the Globe and Mail's Technology Reporter about using AI to automate customer service jobs.
In the News: Employers Turn to McMaster Program to Boost Their Workers’ Executive Potential
The Globe & Mail highlights how DeGroote’s Executive Education programs are helping organizations to upskill their workforce.
In the News: How AI is Changing the Jobs of Call Centre Workers
Sean O’Brady spoke with the Globe and Mail's Future of Work Reporter about how AI is changing the nature of call-centre jobs.
In the News: ‘It is not only about economics’: Biden’s friendly visit doesn’t change the protectionist status quo
Strategic Management assistant professor Candice Chow spoke with The Hub about Biden's recent visit to Ottawa.
In the News: Is Live Shopping the Next Big disruptor in Canadian Retail?
Ruhai Wu spoke with the Globe and Mail about a new business model which takes influencer marketing to the next level.
In the News: Why are Foods Going up in Price in Canada?
Business lecturer William Huggins appears on CTV Your Morning to explain why inflation is cooling but food prices remain high.
Knowledge Labs: In The Know With William Huggins
DeGroote's William Huggins explains what happened during the collapse of Silicon Valley Bank in our latest Knowledge Labs series.
In the News: What Could the Future of Work Look Like? These Ontario Experts Offer Their Insight
DeGroote HR experts Catherine Connelly and Sean O'Brady discuss the future of work in this latest Hamilton Spectator series.
In the News: Future of Work – Efficiency Key to Future of Small, Independent Businesses
Associate professor Goran Calic spoke with the Hamilton Spectator about the financial pressures small businesses are facing.
In the News: Don’t believe the hype – competition is alive and well in Canada, especially in banking
Leonard Waverman pens an opinion piece in the Globe and Mail about competitive banking in Canada.
In the News: A Professor Deconstructs Our Attraction To Tyrannical Leaders
Research on tyrannical leadership conducted by co-author Rick Hackett, Professor of Human Resources and Management was featured in Forbes.
In the News: Why Tech and Business Experts Should Learn From Each Other
The Globe and Mail explores how DeGroote's Executive MBA in Digital Transformation (EMBA) helps executives embrace digital leadership skills